Service management and marketing : managing the service profit logic / Christian Grönroos.
Material type: TextPublication details: New Delhi John Wiley & sons 2015Edition: Fourth editionDescription: ix, 522 pagesISBN: 9781118921449 Subject(s): Service industries -- Marketing | Customer servicesLOC classification: HD9980.5 | .G77 2015Item type | Current library | Collection | Call number | Status | Notes | Date due | Barcode |
---|---|---|---|---|---|---|---|
Books | Main Campus General Collection | General collection | HD9980.5 .G77 2015 (Browse shelf(Opens below)) | Available | EWN | 18067 | |
Books | Main Campus General Collection | General collection | HD9980.5 .G77 2015 (Browse shelf(Opens below)) | Available | EWN | 18066 | |
Books | Main Campus General Collection | General collection | HD9980.5 .G77 2015 (Browse shelf(Opens below)) | Available | EWN | 18065 |
Includes index.
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