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		Trust-based selling : using customer focus and collaboration to build long-term relationships / Charles H. Green. by Green, Charles H. Material type: Text Publication details: New York : McGraw-Hill, 2006Availability: Items available for loan: School of Business (1) Call number: HF5438.25 .G732 2006. Place hold Add to cart (remove)
		Electronic Customer Relationship Management Advances in management information systems Jerry Fjermestad and Nicholas C. Romano by Fjermestad, Jerry \| Nicholas C. Romano. Series: Vladimir Zwass Series EditorMaterial type: Text Publication details: India Asoke K. Ghosh 2006Availability: Items available for loan: School of Business (1) Call number: HF5415 .F547 2006. Place hold Add to cart (remove)
		Turn Customer Service in to Customer Sales Attracting new customers training and motivating staff turning complaints in to order Bernard Katz by Katz Bernard. Material type: Text Publication details: Noida Gayatri Enterprise 2004Availability: Items available for loan: Main Campus (1) Call number: HF5415.5 .K38 2004. Place hold Add to cart (remove)
		The new successful large account management Robert B. Miller and Heiman, Stephen E. with Tuleja ,Tad. by Miller, Robert B. Edition: Revised 3rd ed.Material type: Text Publication details: New York Kogan page 2011Availability: Items available for loan: School of Business (1) Call number: HF5438.18 .M55 2011. Place hold Add to cart (remove)
		The psychology of relationship selling Developing repeat and referral business ORV Owens by Owens ORV. Material type: Text Publication details: Delhi Jaicp publishing House 1996Availability: Items available for loan: School of Business (1) Call number: HF5438.8 .094 1996. Place hold Add to cart (remove)
		The book of business awesome Scott Stratten. by Stratten, Scott. Material type: Text Publication details: Hoboken, N.J. : John Wiley & Sons, c2012Availability: Items available for loan: School of Business (2) Call number: HF5415 .S757 2012, .., Main Campus (4) Call number: HF5415 .S757 2012, ... Place hold Add to cart (remove)
		Re-platforming the airline business : to meet travelers' total mobility needs / Nawal K. Taneja. by Taneja, Nawal K [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York : Routledge, 2019Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available. Add to cart (remove)
		Digital economy for customer benefit and business fairness : proceedings of the International Conference on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, October 9-10, 2019 / edited by Grisna Anggadwita & Erni Martini, Telkom University, Bandung, Indonesia. by International Conference on Sustainable Collaboration in Business, Information and Innovation (2019 : Bandung, Indonesia) \| Anggadwita, Grisna [editor.] \| Martini, Erni [editor.]. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Adult; Publisher: London : Routledge, Taylor & Francis Group, 2020Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available. Add to cart (remove)
		Excellence in managing worldwide customer relationships / Thomas A. Cook. by Cook, Thomas A, 1953 [author.]. Series: Global warrior series ; 5.Material type: Text; Literary form: Not fiction Publisher: Boca Raton : Taylor & Francis Group, [2017]Copyright date: ©2017Online access: Click here to view. Availability: No items available. Add to cart (remove)
		Agile sales : delivering customer journeys of value and delight / authored by Brad Jeavons ; edited by Emily Jeavons. by Jeavons, Brad [author.] \| Jeavons, Emily [editor.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York, NY : Routledge, 2020Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available. Add to cart (remove)
		ISO 9001 and Lean : friends, not foes, for providing efficiency and customer value / Douglas Meyer. by Meyer, Douglas [author.]. Edition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, NY : Productivity Press, 2019Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available. Add to cart (remove)
		Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships / Daniel Lafrenière. by Lafrenière, Daniel [author.]. Edition: 1st.Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York : Productivity Press, 2019Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available. Add to cart (remove)
		Ready, Launch, Brand [electronic resource] : The Lean Marketing Guide for Startups. by Zeewy, Orly. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Milton : Productivity Press, 2021Online access: Taylor & Francis \| OCLC metadata license agreement Availability: No items available. Add to cart (remove)
		Co-creation, innovation and new service development : the case of the videogames industry / Jedrzej Czarnota. by Czarnota, Jedrzej [author.]. Series: Routledge Interpretive Marketing ResearchEdition: First edition.Material type: Text; Literary form: Not fiction Publisher: London : Taylor and Francis, 2018Online access: Click here to view. Availability: No items available. Add to cart (remove)
		Winning With Data : CRM and Analytics for the Business of Sports / by Fiona Green. by Green, Fiona [author.] \| Taylor and Francis. Edition: 1st edition.Material type: Text; Format: available online ; Literary form: Not fiction Language: English Publisher: Boca Raton, FL : Routledge, an imprint of Taylor and Francis, [2018]Copyright date: ©2019Online access: Click here to view. Availability: No items available. Add to cart (remove)
		Sales therapy? : effective selling for the small business owner by Leboff, Grant. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, NJ : Capstone Pub., c2007Online access: Publisher description \| Contributor biographical information \| Table of contents only Availability: Items available for loan: School of Business (1) Call number: HF5438.4 .L43 2007. Place hold Add to cart (remove)
		Customer relationship management : concept, strategy, and tools / V.Kumar and Werner Reinartz by Kumar, V. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Springer 2012Availability: Items available for loan: School of Business (1) Call number: HF5415.5 .K86 2012. Add to cart (remove)

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