Service management and marketing : managing the service profit logic / Christian Grönroos.

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Material type: Text

TextPublication details: New Delhi John Wiley & sons 2015Edition: Fourth editionDescription: ix, 522 pagesISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Notes	Barcode
Books	Main Campus General Collection	General collection	HD9980.5 .G77 2015 (Browse shelf(Opens below))	Available	EWN	18067
Books	Main Campus General Collection	General collection	HD9980.5 .G77 2015 (Browse shelf(Opens below))	Available	EWN	18066
Books	Main Campus General Collection	General collection	HD9980.5 .G77 2015 (Browse shelf(Opens below))	Available	EWN	18065

Includes index.

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